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Innovation, Connection, Premium service

Purpose

VOZZi’s purpose is to reinvent the way customers connect to and use automotive services.

Mission

We innovate in the highly fragmented automotive services market, combining everything into a single global platform.

We have a bottom-up approach to roadside assistance services, that is, once the car breaks down. Our core business is our unique platform that connects customers and roadside assistance providers without local restrictions or borders.

By including complementary services such as car mechanics, tire services, hotels, gas stations, rent-a-car, taxis, etc. we save our customers' time and money.

By integrating all automotive services into a single platform, we aim to provide frictionless service scheduling, maintenance and concierge, covering everything from (first) car service to (potential) breakdown.

    For our customers, we create accessible, understandable and connected automotive services, making them feel “invisible”.
    For our partners we provide a best-in-class unique end-to-end service platform that enables them to fully focus on growing their business through digitalization and the removal of old ways of working.
    For our employees we have created a positive working environment that fosters talent through constantly challenging and disrupting old business models in the automotive industry.
    To society, we save the most precious asset of all, time. Our app greatly reduces the time required to organize and handle various automotive service activities, so it can be better spent with family and friends.

Vision

We are focused on delivering a single automotive services platform that removes complexity and helps power the digital transformation of our partners and customers.

Partners require a complex combination of traditional stores, automotive technology and specific maintenance processes. With spare parts and inventory supply chains, training of both partners and customers who expect simplifications and solutions without losing time and nerves in an overcrowded and highly segmented market, we aim for continuous improvement on a daily basis and smooth-running processes.

Strategy

  1. Provide Premium Service
  2. Re-invent the whole range of automotive services by making them “invisible” to our customers
  3. Not everyone needs to be a car mechanic
Company Values
Start with yourself
We all share similar difficulties in our daily lives. The most important thing that we need to do when solving our customers' problems is to re-imagine ourselves in their shoes.
Re-invent and repeat again
Each problem which pops up is made of smaller problems. Deep-dive into the smaller problems, sort and solve in order of relevance. Rince and repeat.
Ego out of the door
We leave our ego outside the office and focus on solutions. Be curious, open-minded, and look for ideas everywhere.
Hire better than you
We are not good at everything, but some are better than we are. Support, coach, give better inputs and offer serious career choices to others. Seek hidden talent in people around you.
Don’t put up walls
Learn to listen, receive feedback, learn from it, accept the good and the bad and get back into the problem. Do not build a wall around you whether it is emotional, business, or private.
Share knowledge
Use every day to learn something, and once new people are around you, go back and remember your first day. Share the knowledge and teach. Repetition makes all of us better.
Think more with less
Manage your limited resources, and always think about how to utilize, speed up and organize more with less.
Deliver
Act on inputs, deliver outputs, repeat, and re-invent. Insist on quality, learn from failures, repeat, and start over.

Our support team is here to help

We are here to help and answer all of your questions. We are looking forward to hearing from you.

Operations Center

Do you need roadside assistance, or do you have a question for us?
+31 20 800 49 20

Support email

If you cannot find the answer you are looking for, contact us.
support@vozzi.app

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